Basecamp Summary

If you're already a client and you'd like to log in to your company's Basecamp Classic forum, please just click here.

In-depth and on-going project work-packages include access to a private support forum hosted on Basecamp Classic. This secure platform allows our clients to request consultancy support and liaise with the Prism team (and each other!) on active projects.

What?  A private support forum hosted securely on Basecamp Classic, monitored by Prism and designated Company point(s) of contact. Basecamp is a secure project management tool suitable for private communication and file sharing. We’ve used it for many years to handle various client support queries and consultancy requests. Aesthetically it resembles an on-line forum; it’s easy to post messages, documents, queries and – most importantly – get notified when you receive a reply!

Why?  It’s useful to have a helping hand for client's to call upon; whether it's a quick query or a more in-depth problem to be solved. Our company ethos is to enable scientists, engineers and formulators to make the best use of our statistical support and services to build up their own in-house statistical support network and have confidence in their internal statistics; by providing this secure forum to resolve queries and issues, or simply share knowledge, we aim to promote a better understanding of experimental design processes and practices within your company.

Who?  The support forum is available for clients whose need for statistical assistance requires on-going support, with the potential to be expanded to incorporate others to encourage wider participation and greater interest.

For a more detailed, step-by-step guide to using Basecamp Classic with Prism, please click here.